Fixing Sound Problems
Jump to navigation
Jump to search
All models should have their sound turned on and properly working at all times. This page should help narrow down and fix any problems a model may be experiencing with her sound.
Troubleshooting steps
- Restart the computer and try again.
- If you use a USB cam, unplug the USB cam, restart your computer, and then plug it back into a different USB port.
- Confirm that the webcam/microphone is connected and turned on and not muted. (All webcams have microphones built-in)
- Make sure that the microphone volume setting is high enough, and that your microphone is not muted.
- Check the microphone volume setting within Windows/macOS.
- Check the microphone volume setting within your webcam software (if any).
- Check the microphone volume setting within your split-camming software (if any).
- If you are any using other webcam software (like split-camming software), please close it, restart your computer, and try these steps without using any software that opens your webcam.
- If the previous steps have not helped, then re-install the software drivers that came with your webcam or microphone (Windows). The default software that comes with the webcam should have a way of testing microphone audio.
OBS
Tip Sound Issues
If you are a Model using the Safari browser and the Tip Sound no longer plays, please use this fix: https://twitter.com/MyFreeCams/status/911778550155427840