Unauthorized Access
This page should explain the major issues dealing with any unauthorized access to your MyFreeCams.com account.
How did this happen?
If your account was accessed by someone else, it is for one of the following reasons:
- You have shared your password with someone.
- Your password was weak and was guessed or cracked.
- You entered your password in a Phishing scheme.
- Your e-mail account was compromised and therefore your password was reset.
- You clicked on a link that hijacked your web browser data or infected your computer with a virus.
- You left a public computer logged in on your account.
Is my credit card information safe?
Yes. We do not store your credit card information in your account or on our servers, so even if someone has your username and password they cannot access your credit card information, and they cannot make any purchases.
What to do now?
- Change your password on your e-mail address account that you used to create your MyFreeCams account, in case the "hacker" has access to your e-mail account as well.
- Change your password on your MyFreeCams account by logging in and then clicking My Account and changing your password.
- Run a program to clean your computer from Spyware and Viruses.
If you are unable to log in, please Contact Support with as much information as possible.
Who is responsible?
You are.
As a condition of membership, members of MyFreeCams are, solely and completely, personally responsible for anything that happens on their account, even if another individual somehow gains access to their account.
With millions of members on MyFreeCams, it is impossible to investigate each claim of unauthorized access.
We will do our best to restore access of the rightful owner of the account, but we will not investigate or reimburse any token transactions that may have happened, as the models must be paid for these tokens.
Additional advice
It is very easy to keep your MyFreeCams account safe if you do the following:
- Choose unique passwords for any MyFreeCams account(s), different from any other passwords you use.
- Choose strong, difficult-to-guess passwords. (e.g. Canad@98rr78 is better than canada)
- Do not share your passwords with anyone for any reason.
- Do not enter your password anywhere outside of this website, see Phishing.
- Do not click on unfamiliar links, or download unfamiliar programs.
- Follow the same advice for your e-mail account password, since your MyFreeCams password reset link is sent there.